Stacy and her team were great! We needed an urgent clean up in our vacant lot in downtown LA and BCT was able to get out there the day after they came to quote us. Stacy was super professional and kept us constantly updated on the clean up process. Her team and her cleaned our 1.5 acre lot of homeless encampments, needles, knives, and other biohazards. It was insane how much they were able to clean up in such a short amount of time as our lot had a ton of trash and even more after they started cleaning.
BCT went above and beyond in service and made what would be a rather difficult process very easy and efficient. You're in good hands if you're with Stacy!
I had 30 years worth of paint and miscellaneous other items they would not let me put in our local trash - not even those huge bins we rented. I was so relieved to find someone who would take it all including a large motor home tire. I called one day and they were there the next - excellent service.
I usually don't write reviews, but I have to give this company 5 stars. Stacy went above and beyond to respond same day to a seemingly small job. She finished a suicide cleanup and headed straight over for our bird nest infestation. (IT WAS SO GROSS). She was not judgmental at all, reassured me that the job would be contained, and went to work. (I am scared of bird mites). She decontaminated everything, removed all the nests, relocated a bird even, laid tarps down to catch any drips, and finished leaving my eaves and porch area looking better than when I moved in. She eve offered to put up some bird spikes for no extra cost because they may return! The cost was affordable for the service, although I am sure this was a small job, she made it as important as her other ones. I really appreciated that. I will definitely call her again for any bizarre cleaning scenario. Awesome service : five stars!
Great Service! Timely, efficient and very easy to work with. I will highly recommend this team of Stacy & Keasha. Thank you,
Stacy and her crew were amazingly fast and efficient. The Bioclean Team made sure our vacant lot was thoroughly clean and still went above and beyond in terms of great service!
I must say that I was impressed with you and your co-worker throughout the entire process from the first phone call to this email. We (I) are happy to support you and your business, and it was a nice change of pace compared to dealing with a bigger, corporate business where one tends to feel more like a number than a person. Your team is professional and courteous and is sensitive in dealing with issues that aren’t easy to address. I will definitely recommend you to anybody looking for similar services and will keep you in mind for future needs
I cannot say enough about this company! First, woman owned (yay) and extremely accommodating. Plus, they had a coupon. Fast, pleasant, professional. Such a great experience. I will definitely be using their services again.
Stacy is professional and accommodating. Communication was on point and the job site looked amazing once done. I would refer this team to anyone!
I needed to dispose of several hundred gallons of paint waste matter. I left a voicemail for Stacy at The BioClean Team and received a call back within 5 minutes of leaving my message. You know what the best part was? Stacy told me upfront that she was already booked on the day that I needed her services so she contacted someone else in her network and passed along my information as a referral. Her reference called me before I even had a chance to dial his number. Talk about AMAZING customer service! I may not be able to utilize her services for this project, but you can bet I will be calling her again the next time I need something taken care of!
On time and fairly priced. Used the Bioclean Team for some yard and household items to the dump. Arrived timely and they did a terrific job. Will use them again no question.